(903) 218-7859

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FAQ

Where are you located?

My office is right off I-20 on Highway 135 at the intersection of Highway 135 and FM 1252. I am conveniently located between Tyler and Longview, Texas, and just outside Kilgore, Texas.

Do you offer Telehealth?
Yes, my office offers both in-person and telehealth appointments.
What are your hours of operation?
My office is open for appointments on Mondays from 9 a.m. to 5 p.m., Tuesdays from 4 p.m. to 6 p.m., with the last appointment offered at 5 p.m., Wednesdays from 12 p.m. to 5 p.m., and Thursdays from 9 a.m. to 12 p.m., with the previous appointment provided at 11 a.m.
How do I schedule my first appointment?

You can schedule your first appointment by:

Once I receive your request, I will contact you to discuss your needs and answer any questions.

Is counseling confidential?
Yes. Confidentiality is a cornerstone of professional counseling. Professional ethics and legal requirements dictate that all information shared during counseling sessions be confidential. Exceptions may apply if there is a risk of harm to yourself or others, or as required by law.
What happens during the first session?

During your first session, we will discuss your reasons for seeking counseling, review your history and current concerns, outline the counseling process, and answer any questions.

We will also work with you to establish goals and a plan for moving forward.

The first session is also an opportunity to decide if your counselor is the right fit for you.

How long are counseling sessions?

Most sessions last between 50 and 60 minutes, though session length may vary depending on your needs and the type of counseling.

How often will I need to attend counseling?
The frequency of sessions depends on your specific situation and goals. Many clients begin with weekly sessions, which can be adjusted to bi-weekly or monthly.
Who can benefit from counseling?

Counseling can benefit anyone facing life’s challenges, transitions, or seeking personal growth.

People commonly seek counseling for many reasons, including stress, anxiety, or depression, relationship and family issues, grief and loss, work or academic challenges, self-esteem and confidence, life transitions (such as divorce, relocation, or retirement), trauma or abuse recovery, or personal development and goal setting.

What types of counseling do you offer?

I offer a range of counseling services, including:

  • Individual counseling for adults and adolescents ages 12 and up.
  • Couples and marriage counseling
  • Family therapy
  • Career and academic counseling
  • Online and telehealth sessions
Do you accept insurance?
No, however, I can provide a superbill for you to work with your insurance company and see if they would reimburse you.
What forms of payment do you accept?
We accept various payment methods, including credit and debit cards, checks, cash, or CareCredit.
What if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid a late cancellation fee. Emergencies are considered on a case-by-case basis.
Do you offer online counseling?
Yes, we provide secure and confidential online counseling sessions via video or phone for clients who prefer remote access or cannot attend in person.
Is online counseling effective?
Numerous studies demonstrate that online counseling can be as effective as in-person sessions for many issues. Our counselors use secure platforms to ensure your privacy and comfort.
What do I need for an online session?

For a successful online session, you will need:

  • A computer, tablet, or smartphone with Internet access
  • A private, quiet space
  • Headphones or earbuds for privacy
  • Access to our secure video platform (link provided before your session)
What types of therapies do you prefer to use?
I use several types of therapies depending on the client’s needs. Cognitive-Behavioral Therapy (CBT) is my primary therapeutic choice. I also like using Solution-Focused, Reality, and Client-Centered Therapy.
Do you offer services for adolescents and teens?
Yes, but for adolescents and teens who are age 12 and up, addressing issues such as behavioral challenges, anxiety, depression, academic concerns, and family transitions.
Do you accommodate clients with disabilities?
Our office is accessible, and we offer accommodations to ensure all clients can participate fully in counseling. Please let us know if you have any specific needs when scheduling your appointment.
What should I do in a crisis?
If you are experiencing a mental health crisis or emergency, please call 911 or go to your nearest emergency room. You may also contact the National Suicide Prevention Lifeline at 988, or use text and chat options for immediate help.
Do you offer crisis counseling?
While we do not provide 24/7 crisis response, we can offer support and guidance during regular business hours. For ongoing crisis needs, we will connect you with appropriate community resources.
How is my privacy protected?
We safeguard your personal information by following all applicable privacy laws and ethical guidelines (such as HIPAA). Your records are stored securely, and only authorized staff have access.
How do I contact you if my question isn’t answered here?
If you have any other questions, please get in touch with us by phone, email, or through the contact form on our website. I will be happy to assist you.
Can I provide feedback on my experience?
Yes! I welcome your feedback. Please let me know how I can improve my services or share your positive experiences with me.
Do only "crazy" people come to counseling?

No! Let’s get this misconception out of the way right now: needing or seeking counseling is a sign of strength, self-awareness, and a proactive approach to well-being, not a sign of being “crazy.”

In reality, people from all walks of life, with diverse backgrounds and concerns, choose to come to counseling. They are often intelligent, capable individuals who navigate life’s complexities, seek to grow, or face specific challenges.

So, about that couch – Do I have to lie down and spill all my secrets like in the movies? (And can I bring snacks?)

Ah, the infamous therapy couch! It’s a classic image thanks to Hollywood and a certain famous psychoanalyst. But here’s the hilarious truth: while I have a couch with pillows and blankets, you do not have to lie down and spill all your secrets.

Think less “mysterious velvet chaise lounge” and more “cozy, supportive environment.” My goal is to create a relaxed and safe space where you feel at ease, not like you’re performing for an audience (or about to take an impromptu nap, though we get it if you’re tired!).

So, no, you do not have to lie down. You can sit however you feel most comfortable – upright, leaning back, or even perched on the edge of your seat if that helps you think! We’re all about meeting you where you are, literally and figuratively.

As for snacks, while we love a good snack break as much as the next person, we generally keep the session focused on you and your insights. I offer drinks, and I usually have chocolate of some sort to share.

But hey, if you need to bring something, consider this your judgment-free zone. Just try to resist the urge to order a pizza mid-session – that might be pushing our professional boundaries just a tad! 😉